Windows Update had an update for this device, but the update failed and I cannot find a way to reinstall the update. Thursday, October 9, 4: Just remember to remove the old driver first. I have a HP dvus. I have a HP DVt notebook and the reader is inside the chassis, so removing it isnt really an option.
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I even tried removing and finding again the device from device manager and all went well, but DigitalPersona Personal kept saying that fingerprint reader isn’t connected. I’ve uninstalled the software digitalpersona Pro and the AuthenTec finger reader driver.
I’m running on Ultimate Vista 64bit.
I have a HP dvus. Monday, October 6, Even after reinstalling it all it still won’t recognize. I have the same problem on my HPdvea laptop. The same thing happened after and before installing SP1 for Vista. If this post helps to resolve your issue, click the Mark as Answer button at the top of this message. By continuing to browse this site, you agree to this use. I vitsa the same problem with my HP b. I went to the device manager and rolled back the driver, it is working fine aes501a.
Saturday, October 11, 3: Tuesday, October 7, 3: I can still see the update in update history and it says the installation failed. The fingerprint sensor was working fine until Windows updated aees2501a driver about a week ago.
Windows Vista IT Pro. Tuesday, October 28, Tuesday, October 7, Tuesday, October 7, 2: Maybe these different versions are meant for different models, but they appear to be the same aithentec. Windows indicates that the reader is installed and working properly and that the drivers are up to date.
Sunday, October 12, 1: You can find it on the HP Website. I have updated the program and restarted the computer several times however the reader is still not detected.
To fix this issue go to device manager, then under personal identification devices, right click on the authentec fingerprint reader. Go through the list in this article to troubleshoot this problem. I have windows updates set to ask me first, but this one has a mind of it’s own. Just remember to remove the old driver first. I have the excact same problem, but none of the topics from the link are relevant in my opinion.
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Thanks Deathpong this worked for me, just roll back the driver, to easy. I have disable, deleted and reinstalled, everything.
I hope this works for you. I have no freaking clue as to why this is now happening.