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Then tell HP exactly how you feel since they are responsivle for the hardware they sell! Monday, November 23, 2: Hi Rolando I have a similar problem as you. I would guess you would also gain access to the download link if you created a user account at Authentec to be able to logon windoss more site access.
I called tech support and had a long argument with the guys about this.
Authentec AES driver for Windows 10 & Windows Hello – Thinkpads Forum
The newest version of TrueSuite is designed to be aes2501/ars2810 with AuthenTec sensors only. Windows 7 Hardware Compatibility https: Friday, March 12, 5: Still no reply from Authentec but after a lot of web research I found I solution: Like I said, I’m just trying everywhere I windos to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer.
Tuesday, October 6, 2: They won’t know until you tell them! Wednesday, September 30, 2: Thanks a lot Rolando. So what more you aes2501/xes2810 do???
By continuing to browse this site, you agree to this use. But when I swipe my finger there is no reaction.
Sign in to vote. Yes, hardware support included is better than Vista, and Vista was better than XP, etc, but it’s only because the drivers for third party products have been supplied TO Microsoft! Don’t know about you but my laptop is aees2501/aes2810 2 years old and for them not to provide support for Win 7 is just beyond belief. Tuesday, November 24, 4: From what is stated aes25501/aes2810 AuthenTec’s website thay may provide the updated drivers to the vendor, HP in this case.
Found on HP site.
Fingerprint issue – HP Support Community –
Thursday, January 21, 9: Friday, January 15, Now I’ve been windoows for a proper solution. Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AESthere were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems. I could enroll my fingers in that software and that worked fine, but I didn’t want to use UPEK, so I deleted Protector Suite, but kept the fingerprint settings.
Afterwards install the Digital Persona and evrything will work!!!
DriverZone.com: The place to find device driver updates.
To support our valued current and potential customers and solution providers, AuthenTec has established a global team of experts who can provide you with the assistance you need. At AuthenTec, we are committed to delivering superior support services. It seems Authentec has released a new aes2501/aees2810 of its own software TrueSuitebut they don’t provide a link for a download.
Microsoft is not responsible for HP hardware! Could windowx please tell me what must I do to fix the problem. You might also mention the UPEK has already done this.
Sunday, October 25, 5: Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the icon.